1. Introduction

Welcome to MS-Herbs! These Terms and Conditions (“Terms”) govern your use of our website located at ms-herbs.com (“Website”) and our services. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website or services.

2. Use of the Website

2.1 You must be at least 18 years old to use our Website.

2.2 You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others.

2.3 You must not use our Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website.

3. Products and Services

3.1 MS-Herbs offers a range of aromatic herbal products for export worldwide. We strive to ensure that the information on the Website is accurate; however, we do not warrant the completeness or accuracy of the information.

3.2 All products are subject to availability and we reserve the right to limit or discontinue any product at any time.

4. Orders and Payments

4.1 All orders must be placed offline or through emails, not through the Website. Please contact us directly at [exporting-operation@ms-herbs.com] to place an order. 4.2 Payments must be made through the methods specified in our communication with you. We do not store your payment details; all transactions are processed through secure third-party payment processors or agreed upon offline methods.

5. Shipping and Delivery

5.1 MS-Herbs will make reasonable efforts to ensure timely delivery of your order.

5.2 Shipping times may vary depending on the delivery location and other factors beyond our control.

5.3 MS-Herbs is not responsible for any delays caused by customs clearance or other external factors.

6. Returns and Refunds

6.1 If you are not satisfied with your purchase, please contact us within 14 days of receipt for a refund or exchange.

6.2 Products must be returned in their original condition and packaging.

6.3 Refunds will be processed within 14 days of receiving the returned product.

7. Intellectual Property

7.1 All content on the Website, including text, graphics, logos, images, and software, is the property of MS-Herbs or its licensors and is protected by intellectual property laws.

7.2 You may not reproduce, distribute, or create derivative works from any content on the Website without our prior written permission.

8. Limitation of Liability

8.1 MS-Herbs will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or our products.

8.2 Our liability to you in connection with any product purchased through the Website is strictly limited to the purchase price of that product.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Egypt. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Egypt.

10. Contact Us

If you have any questions about these Terms, please contact us at: Phone: +201550333069

Address: Beni Suef, Samasta Center, Al-Sharawi Street, Egypt

Email:exporting-operation@ms-herbs.com

Website: ms-herbs.com